Refund policy
Refund Policy
Because Atlas Bars are food, we can't accept returns. But if something isn't right, we'll make it right.
If there's a problem with your order
If your bars arrive damaged, incorrect, or not up to our standards, email us at contact@atlasbars.com within 30 days of delivery with:
- Your order number
- A photo of the bars and the best-by date on the wrapper or box
- A quick note on what went wrong
We'll send a replacement or issue a refund, and there's no need to send anything back.
If you're not happy with your bars
Reach out to us within 30 days of delivery and we'll work with you to find a solution.
Not covered
- Requests made more than 30 days after delivery
- Bars that have been mostly eaten
Subscriptions
- Skip, change flavors, reschedule or cancel anytime from your account.
- We'll send you a reminder email before each renewal.
- Changes need to be made before your next order is processed.
- Refunds aren't available for subscription orders that have already been processed, but if something's wrong with your order, the policy above applies.